E-government for states to better service citizens, businesses, and collaborate internationally.
Our consulting services also include support in the course of planning implementation of e-government projects. E-Government utilizes Information and Communication Technologies (ICTs) to government operations and procedures to improve efficiency, transparency, and citizen participation.
The exciting aspect of e-government is the multi-dimensional framework of ICT technology to government functions. For instance, E-government heavily involves BPMN as a modus operandi to achieve its goals. The public sector bodies or institutions use BPMN to model business processes in government to attain massive progress in accountability, cost reduction, and resources management, resulting in improved business performance and compliance.
Enterprise architecture is also rooted deeply in E-government. EA aims to lay out a blueprint essential for organizational synchronization leading to alignment, a clear operating structure to achieve desired goals. A large-scale e-government project would normally use EA frameworks to plan and execute digital transformatation agendas like building smart cities, good governance and better communication amongst different government agencies.
E-Government has three major dimensions:
- Government to Government
- Government-to-business (G2B)
Government to Government (G2G)
Government-to-Government (G2G) involves sharing data and conducting electronic exchanges between government agencies. It includes both intra- and inter-agency exchanges at the national level and interactions between the federal, provincial, and local levels.
Government to Business (G2B)
Government-to-Business (G2B) involves business-specific transactions (e.g. payments, sale and purchase of goods and services) and provision of digitalized services.
Government-to- Citizen (G2C)
Government-to-Citizen (G2C) entails enterprises planned to enable interaction between the government and its citizens. This includes interactions related to the delivery of public services and participation in the consultation and decision-making process.
Currently, E-Governance leads the current public sector reform across Europe and the rest of the world. However, synchronizing the public sector with information technology and digitalized services comes with cyber security challenges such as identity theft, data breach, and privacy violations.
To mitigate these challenges, our services operate by the secure by design methodology. We work based on secure, detect and respond backed with the principle of confidentiality, honesty, and accessibility.